Job Title: Housing Stability Specialist
Location: North County Region, San Diego
Reports To: Program Manager
Position Summary:
The Housing Stability Specialist is responsible for supporting participants in shared housing, ensuring their stability and overall well-being. This role involves conflict mediation, managing a caseload of diverse individuals, and working with a wide range of service providers to enhance the long-term success of participants. The position follows a Housing First model to help participants maintain their housing and achieve self-sufficiency.
Key Responsibilities:
1. Participant Stabilization in Shared Housing
- Develop and implement individualized housing plans in collaboration with participants.
- Use targeted strategies to assist participants in achieving and maintaining stability in shared housing settings.
- Offer ongoing guidance and resources to help participants adapt to their new living environments.
2. Conflict Mediation and Resolution
- Facilitate open communication and mediate conflicts among participants to foster a peaceful living environment.
- Tailor conflict resolution strategies to address the specific needs and situations of each participant.
- Proactively monitor and address any housing-related concerns or issues.
3. Flexible Caseload Management
- Assess participant needs and acuity levels to manage an appropriate caseload, providing individualized support.
- Adapt caseload priorities and resources based on changing participant circumstances to optimize outcomes.
4. Coordination with Service Providers and Community Resources
- Collaborate with a broad network of service providers, including social services, mental health professionals, employment programs, and community organizations.
- Facilitate access to resources, ensuring participants receive comprehensive support.
5. Participant Progress Monitoring and Reporting
- Track and document participant progress toward stabilization and self-sufficiency, maintaining accurate case notes.
- Ensure compliance with privacy and security standards (e.g., HIPAA) for both physical and digital case files.
- Produce detailed reports on participant outcomes for program improvement and success documentation.
- Assist in contract compliance, audit preparation, and records review.
6. Teamwork and Development
- Attend staff meetings, participate in case conferencing, and engage in required training.
- Contribute to event planning and execution, including participant meetings and holiday events.
- Maintain open communication with all departments, delivering high-quality customer service to participants.
- Stay current on emerging issues and best practices in housing stability and social services.
7. Property Owner and Property Management Liaison (as needed)
- Build and nurture relationships with property owners, housing managers, and landlords to secure stable shared housing opportunities.
- Negotiate lease agreements and ensure compliance with fair housing laws and other relevant regulations.
8. Housing Navigation, Search, and Placement (as needed)
- Conduct comprehensive searches for suitable shared housing options that meet the needs and preferences of participants.
- Coordinate property viewings and support participants throughout the application and move-in processes.
Qualifications:
- Bachelor’s degree in Social Work, Psychology, Sociology, or related field (preferred).
- Experience working with individuals in housing instability or homelessness (preferred).
- Strong communication, mediation, and conflict resolution skills.
- Ability to manage a flexible caseload with diverse participant needs.
- Familiarity with community resources and social services.
- Knowledge of fair housing laws and property management best practices (preferred).
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a team.
Working Conditions:
- This position may require travel within the North County San Diego region.
- Occasional evening or weekend hours for meetings, events, or emergency interventions.
